Terms and Conditions

Privacy Policy

Sales Terms and Conditions


Ticket prices and availability are subject to change. Ticket prices are guaranteed at the time the order is confirmed. Ticketsource.com is an independent ticket agency and is not affiliated with any other ticket agency, team, venue or box office. Ticketsource.com may sell tickets above face value.

 

Ticketsource.com ships all orders via FedEx (other than orders delivered via email, venue will call, office pickup or day of event delivery)  Generally, a signature is required on all of our FedEx shipments, and the customer is responsible for receiving the shipment.  In most cases, if the customer is not available to sign for the shipment, the FedEx courier will leave a notice with instructions for the customer to pick up the shipment from their local FedEx office.  We will always provide tracking information upon request.  Some tickets will be available for the customer on the date of the event only, sometimes at or near the venue.  In these cases, our representative will contact you with a time and place to meet to receive your tickets.  In the case of "paperless" tickets, our representative will escort you to the door of the venue to receive your tickets upon entry.

 

Ticketsource.com is not responsible for lost or stolen tickets, and tickets cannot be re-printed or re-issued.  All sales are final.  Please be advised that many types of tickets are printed on thermal ticket stock, and as such are subject to damage from heat or direct sunlight.  Please keep your tickets in a safe and secure location. Some inventory is printed in e-ticket format and are guaranteed as valid. Not all tickets are printed on hard box office ticket stock.

 

In rare cases events are cancelled and not rescheduled.  When this occurs we will  issue a refund upon return of the tickets less a 25% return fee. There are NO REFUNDS for postponed or rescheduled events.  In such case, your tickets will be valid for the new date and/or time. Ticketsource.com reserves the right to upgrade the tickets at no additional cost.  For ALL events held in the state of Texas, 8.25% state sales tax is required and will be added to the final purchase price.

 

 

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